Communication and ALS
It often helps to have more than one way to communicate.
Speech, writing, a tablet that speaks, a printed board, an agreed signal for yes and no — each works well in some moments and less well in others. Energy changes through the day. The tablet is charging in another room. Someone helping you doesn’t know your signals yet. Having two or three simple options ready means you can keep communicating with whichever one is at hand.
The aim isn’t a complicated setup. It’s not depending on any single thing.
Start with what works for you now
You don’t need to follow these in order, and they aren’t stages. Most people use what works now, prepare another option early, and keep a simple backup.
Two different questions
- What you communicate with
- a board, an app, or a device.
- How you control it
- touch, typing, a switch, or eye movement.
These are separate choices, and sometimes the tool can stay the same while only the way you control it changes. Specialists call the second one the access method.
If your speech still works, or is starting to change
Nothing here asks you to stop speaking. Keep using your voice as much as you want. This section is about keeping options open, not replacing anything.
- Agree a clear yes/no signal.
- Ask about voice banking and message banking.
- Ask who can help you look at communication options.
A yes/no signal costs nothing, and it’s easiest to agree while it’s still easy to talk about.
There are two different ways to keep something of your voice, and they’re often confused:
- Voice banking
- creates a synthetic voice from recordings you make. It can later speak new text you type.
- Message banking
- keeps specific phrases and sounds recorded in your own voice, played back as you said them.
Many people do some of each. Some services can work from recordings you already have, or from speech that has already changed, so it’s worth asking what’s possible rather than assuming the moment has passed. On compatible Apple devices, Personal Voice is one built-in option, in supported languages.
Who provides communication support varies by country. It may be a speech therapist, an AAC or assistive-technology service, or your ALS clinic. If you’re not sure, ask your clinic where to start.
It also helps to write down the names, words and phrases that matter to you. They’ll be useful whatever you end up using.
If you can write, type or use a screen
Pen and paper still counts. A simple alphabet or word board and a computer-based communication aid are both real options — one isn’t a lesser version of the other.
A basic writing tablet can be a good bridge while handwriting is still comfortable.
A phone, tablet or computer you already own may already have useful text-to-speech or accessibility features built in, with nothing to buy.
There are also purpose-built AAC apps. For someone who reads and spells comfortably, text-based AAC may be a natural fit; other AAC approaches exist for different communication needs. A speech or AAC specialist can point you toward options that suit how you type and what device you have.
If you need something that takes less movement
A switch is any device that sends a single signal — one press, one tap, one movement. That’s its whole job.
With scanning, the options are highlighted in turn, and you press the switch when the one you want is highlighted. A single reliable movement can sometimes be enough to use a whole communication system this way.
Scanning usually takes longer than selecting something directly, so the speed should suit the person using it.
You don’t need a specialist switch to start. If you have a keyboard, you already have a switch — which means this is something you can try before buying anything.
What can be used as a switch?
Examples that may work with Kalam. Kalam recognises Space and Enter out of the box, and can be taught a different button. Compatibility varies between devices, so it’s worth testing before relying on one.
If switch access becomes an important way of communicating, specialist advice can help with the choice and positioning of the switch. Those details are individual, so they’re worth assessing rather than guessing.
If eye movement or another access method may fit better
If touch or switch access isn’t a good fit, other access methods exist.
Eye-gaze systems let someone select what they want on a screen using eye movement, and the device speaks it. Whether eye gaze suits a particular person is individual, and that can be reviewed as needs change.
Head tracking is another option. Some people use more than one access method and move between them during the day.
Dedicated speech-generating and AAC systems are made for this kind of use. A specialist assessment can help work out which combination of tool and access method fits. How these systems are funded and provided varies a great deal between countries and healthcare systems, so your clinic or a national ALS organisation is the quickest way to find out what applies where you live.
Keep a simple backup that doesn’t depend on the main device
Keep a printed letter board somewhere it can be reached. The method is simple: the person helping points to each row in turn until you signal, then reads out the letters in that row until you signal again. Letter by letter, you spell. The signal can be a blink, a look up, a nod — whatever is clearest for you.
A clear yes/no signal is one of the simplest backups, because it needs no equipment.
Getting someone’s attention isn’t the same as saying something. A call button covers the first; you’ll still want a way to communicate a message.
Make sure everyone who helps knows your signals, including someone helping for the first time.
None of this is an emergency system. Keep a separate plan for that.
If you’re not sure where to start
You don’t need to change how you communicate today. You can still prepare: agree a yes/no signal, and find out what voice and message banking involve.
Preparing earlyKalam opens in a browser, by touch or keyboard, with nothing to install and no account.
Open the boardSee how switch access works — you can test it with a keyboard before buying anything.
How switch access worksPrint a letter board and keep it within reach.
Free printable boardsSources and further reading
- NICE guideline on motor neurone disease (UK)clinical guidance on communication assessment and on communication aids, simple and computer-based.
- MND Association — AAC for MNDa clear overview of the wider AAC landscape.
- MND Association — Voice banking and communication aidspractical information on voice banking and communication support, including how to explore current providers.
- ALS Association — augmentative and alternative communicationpractical information on AAC and on preserving your voice.
- Boston Children’s Hospital — Jay S. Fishman ALS Augmentative Communication Programwhere the message banking method comes from.
- Communication Matters (UK)an independent AAC charity: what an AAC assessment involves and how to find assessment services in the UK.